Administration Specialist

We are recruiting for an Administration Specialist to work for our client in Thrapston.

The role of the administrator will provide a customer focused administration service on selected accounts.  Working directly with the client’s customer service team to achieve delivery targets on orders as per customer requirements.  

• You must be a committed player within the site administration team supporting colleagues within all departments
• It is essential that you have at least 1 years’ experience of working in a Customer Service role and an understanding of warehouse and logistic operations.

hours for the administration role are Monday to Friday 0800-1600 but will change to 0930-1730 so will need to be flexible

Key Tasks & Responsibilities of the administrator

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customers to ensure that all issues are proactively handled.
• Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Skills and Competencies
• Good communication skills
• Good organization skills and effective time management
• Manage time effectively
• Attention to detail
• IT Literate in Microsoft Office
• Problem solving
• Understanding of CargoWrite is desired, however training can be given

Be part of a company that has strong company values and in addition our client will offer:

o Enhanced Annual Leave Entitlement from your start, which increases with length of service.
o Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
o Salary Sacrifice Cycle Scheme
o WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
o LifeWorks app for access to cashback and discounts on high street and online brands.
o Life Insurance and which includes access to expert probate support.
o Eyecare Voucher Scheme

T :  +44 (0) 1933 696264T :  +44 (0) 1604 273648T :  +44 (0) 2380 981211  E :martin.reid@hunter-professional.com